Reference:TG3723
Opportunity type:Permanent, Full-time
Working hours:36 hours per week
Salary:£43,308 per annum
Location:London
Closing date:06 April 2023 at midnight
Tate aims to be the most artistically adventurous and culturally inclusive global art museum. You will help make this happen by managing large-scale front of house operations in a fast-changing exhibitions and events environment, engaging a wide variety of audiences.
Tate Britain welcomes over 1.6 million visitors per year. In this role you will lead the Visitor Experience team to meet and exceed their expectations. You will be responsible for delivering consistently high standards of visitor experience and site operation, participating in the planning and delivery of on-site events and activities and playing a leading role in the on-going development of our visitor engagement plan.
You will bring a range of experience having managed large customer service teams. You will have outstanding operations management expertise, and a proven understanding of what it takes to manage and motivate a large team of people to deliver an excellent customer experience. You will be highly organised, clear thinking and able to balance multiple demands from a diverse range of stakeholders. An experienced people manager with a track record of creating and fostering a high-performance culture, you will be comfortable working collaboratively with colleagues across Tate’s visitor facing teams to deliver a seamless visitor experience.
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