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Visitor Engagement Assistant

This vacancy is closed and is displayed for reference only. 

Reference:TG3154 

Opportunity type:Fixed-term, Part-time 

Working hours: 14.4 or 21.6 hours per week 

Salary:£8,215 or £12,322 per annum (i.e. pro rata to the full time equivalent of £20,536) 

Location:Liverpool 

Closing date:26 January 2022 at midnight 

Tate’s vision is to be the most artistically adventurous and culturally inclusive global art museum, enabling our visitors to explore, experience and enjoy every moment of their visit to our galleries.

As an ambassador for Tate, you will make sure we do just that!

As a Visitor Engagement Assistant, you will provide our visitors with a safe, secure, and memorable experience. Whether delivering a short talk or providing directions, you will support a diverse range of audiences to get the most from their visit, helping them to engage with our Collection whilst supporting our mission to build Tate’s reach, revenue, and reputation.

You will bring a passion for delivering great customer service, ensuring that Tate’s audiences feel welcome, whether they’re a first-time visitor or a long-standing Member. Joining a well-established and knowledgeable team, you will have a collaborative approach and be able to resolve and respond to queries and feedback independently.

You will also have a keen eye for detail, playing a crucial role in maintaining the security of our Collection and providing a safe and welcoming environment for all.

We have a number of part-time positions on fixed term contracts available. These positions will be offered on a 7-day rota basis (2 or 3 days per week) and all posts include weekend working with the potential for evening work. The contracts are for a minimum of 6 months.

The interview process will begin with an assessment centre, which will be held at Tate Liverpool on the 12 or 14 February 2022. If you are unable to attend on these dates, please indicate this on your application

This position is offered on a fixed-term contract

Our jobs are like our galleries, open to all

ENEI member Stonewall Diversity Champion Race for OpportunityDisability Confident

Application Information

If you wish to apply for this vacancy, please apply online. Please also refer to our Guidance Notes that can be found below.

Successful candidates will have access to a range of benefits, including 25 days annual leave entitlement, rising to 27 days pro rata after 3 years of service; an extra day off for your birthday each year; a cycle to work scheme; opportunities for blended and flexible working; free access to Tate exhibitions and other museums and galleries; Life Assurance; and a ‘Defined Contribution’ pension scheme with generous employer contributions. Successful candidates who are already members of the Civil Service Pension Scheme or have recently left the scheme may be eligible to remain as members of this scheme instead.