Working at Tate

This is an excellent opportunity for someone to join our e-Commerce team at Tate, working on the online shop.

The e-Commerce Executive is responsible for the overall customer experience on the e-commerce platform, end-to-end customer journey and in post-sales, leading the customer service team. They will assist the e-Commerce Manager to maximise sales by improving user journeys through A/B testing and CRO, running promotions, cross-selling and bundling, working with Tate Commerce, Eats, Membership & Ticketing colleagues to improve the omni-channel experience.

Our ideal candidate will have a strong customer service background and experience in e-commerce platforms, best practice and an understanding of web product development.

Please see the job description for a detailed breakdown of duties and responsibilities, and send us your application!

Interviews are scheduled to be held week commencing 1 March 2021.

As a member of the Disability Confident Scheme, we interview all disabled applicants who meet the essential criteria for a job vacancy. Our jobs are like our galleries, open to all. Tate Commerce is a wholly owned subsidiary of Tate and covenants all profits to support Tate’s work and collection.