Opportunity type:Permanent, Full-time
Working hours:36 hours per week
Salary:£23,536 per annum
Closing date:17 November 2019 at midnight
Tate’s vision is to serve as artistically adventurous and culturally inclusive art museums for the UK and the world. We deliver this through activities in our four galleries across the UK (Tate Liverpool, Tate St Ives, Tate Britain and Tate Modern), our digital platforms and collaborations with our national and international partners. At the heart of Tate is our collection of art, which includes British art from the 16th century to the present day, and international modern art from 1900 to the present day.
You will staff the IS Service Desk, responding to, logging and monitoring calls on the IT telephone help line and keeping customers informed of the progress of their calls. Assistance with procurement on behalf of the Information Systems Department will also be part of this role.
With experience of using IT in an office environment, you will have a good grasp of PC hardware terminology. An excellent communicator with a good telephone manner, you will also have a methodical approach with the ability to prioritise effectively and work accurately under pressure. Experience of using a Service Desk logging system and Agresso to raise purchase orders would be an advantage.
Our jobs are like our galleries, open to all