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Visitor Experience Manager

This vacancy is closed and is displayed for reference only. 


Opportunity type:Permanent, Full-time 

Working hours:36 hourss per week 

Salary:£28,274 per annum (inclusive of a £2,500 per annum Market Rate Allowance) 

Location:Tate Britain & Tate Modern 

Closing date:24 March 2019 at midnight 

The floor is yours

Tate’s vision is to be the most artistically adventurous and culturally inclusive global art museum, enabling our visitors to explore, experience and enjoy every moment of their visit to our galleries.

As an ambassador for Tate, you will make sure we do just that. With impressive front-of-house experience behind you, you will be a champion for the visitor. Seeing Tate through our visitors’ eyes, you will take ownership of their needs and lead a team of visitor assistants, security officers and volunteer hosts ensuring that every aspect of the experience is taken into account.

You will be joining our cross-site management team and be responsible for the day to day management of a world class gallery welcoming in excess of 6 million visits per year.

You will manage, motivate and support a team of Visitor Experience Assistants modelling Tate’s values enabling them to use their skill, knowledge and passion to deliver Tate’s goals.

You will also act as Duty Manager on a rota basis across Tate Modern and Tate Britain, taking responsibility for the smooth, safe running of the galleries, coordinating incident responses and delivering a consistent and seamless service.

Our jobs are like our galleries, open to all

ENEI member Stonewall Diversity Champion Race for OpportunityDisability Confident

Application Information

If you wish to apply for this vacancy, please apply online. Please also refer to our Guidance Notes that can be found below.