Reference:TG4227
Opportunity type:Fixed-term, Full-time
Working hours:36 hours per week
Salary:£13.15 Per hour
Location:London
Closing date:15 August 2024 at midnight
The Helpdesk Team Member plays a crucial role in supervising and coordinating day-to-day operations within the Helpdesk department. Reporting directly to the Service Desk Manager, the successful applicant will collaborate with the team to ensure the smooth functioning of the helpdesk system, deliver efficient services to all organizational departments, and provide essential documentation and support to users. A self-motivated and friendly demeanour are vital attributes for excelling in this role.
The Helpdesk Team Member role is vital in ensuring a smooth workflow within the Helpdesk department, delivering exceptional services to all organizational members, and maintaining a friendly and helpful atmosphere. The successful candidate will be self-motivated, possess excellent communication skills, and demonstrate a willingness to take appropriate actions to achieve overall effectiveness and efficiency in the helpdesk operations.
This position is offered on a 1-year fixed-term contract.
Our jobs are like our galleries, open to all
Application Information
If you wish to apply for this vacancy, please apply online. Please also refer to our Guidance Notes that can be found below.
Frequently, we receive a high level of applications and as such, reserve the right to close applications before the advert deadline. To avoid disappointment, we encourage you to apply as soon as possible.
Successful candidates will have access to a range of benefits, including 25 days annual leave entitlement, rising to 27 days pro rata after 3 years of service; an extra day off for your birthday each year; a cycle to work scheme; opportunities for blended and flexible working; free access to Tate exhibitions and other museums and galleries; Life Assurance; and a ‘Defined Contribution’ pension scheme with generous employer contributions. Successful candidates who are already members of the Civil Service Pension Scheme or have recently left the scheme may be eligible to remain as members of this scheme instead.
